Modifiers

<Modifiers> are a collection of items that pop up when the user selects an item to add to the bill.  e.g. say a customer requests a Full English Breakfast….your waiter adds it… Tilgo will then give a popup with the ability for you to also choose an ‘Option’ e.g. Scrambled (eggs) or add an ‘Addon’ e.g. 2 x Extra Bacon or a single English Breakfast Tea.

This gives the waiter quick access to the most likely choices and also allows them to upsell. In the example above with Kingston Gin, three ‘Options‘ are given. Only one option can be chosen, and one has to be chosen in order to add the Kingston Gin, i.e. it is compulsory. Furthermore when setting up the modifiers, if you add itself as a modifier, and is a checkbox or option the words “Double Up On ” is prefixed to the name. This allows easy inclusion of doubles eg in Kingston Gin above.

When added to the bill, the modifiers will be grouped with the main item. This will also appear on the customer’s receipt, both printed and email, as well as on the printed order, e.g. that goes to kitchen printer.

Setup Modifiers

To set up or amend modifiers, go to <Back Office> <Modifiers>

In the green row, simply enter in the “Item” and the associated “Modifier”. Modifier items, e.g. “Scrambled” are setup as normal <Stock Items> and can have zero price or have a cost associated with it. It will also be factored into the inventory management process.

Group Type :

  • Checkbox: allows only one unit of the modifier to be added. Optional
  • Addon: allows multiple units of the modifier to be added. Optional
  • Option: allows only one unit of the modifier to be added, and only one modifier from a given group. Compulsory.

Group Description is used to group together several modifiers for a given item. On the example above, “How do you like your eggs cooked?” Group Description is used for the modifiers “Fried”, “Scrambled” and “Poached”, all of which have Group Type set to “Option”… This means one and only one of those three modifiers will need to be selected by the user when adding a “Full English Breakfast”. Similarly “Tea or Coffee?” on Group Description, groups together 2 “Checkbox” style modifiers of “English Breakfast Tea” and “Filter Coffee”, these are both optional and you can only add one unit of each.

The “Addon” Group Type are optional, like “Checkbox” but can be added multiple times, e.g. in the example above “Extra Bacon” has been added two times by the waitstaff.

Include Tilgo is used to switch on and off the modifier.

Order is used to indicate the sequence in which the buttons are displayed on the popup.

Add a new line for each modifier needed for a given item, eg ‘Full English Breakfast’ has 9 modifiers, and hence a 9 lines.

Include Napkin is used to switch on and off the modifier for use on Napkin.co.uk. This column is shown only if you are enabled for Napkin. The modifier on Napkin.co.uk is displayed and setup in the same way as on Tilgo. eg: